Pre-release terms of use.

1. The service and the agreement

These terms cover the Cuebooks website and pre-release software operated by Twin Origin Ltd, company number 17423129, registered in England and Wales, at 5 Fewston Ave, Bradford, BD6 3WF, United Kingdom. Contact support@cuebooks.co.uk.

Cuebooks is intended for business bookkeeping and evaluation. If you act for a business, you must be authorised to create an account and manage its records. These terms do not remove any rights that the law gives you and does not allow us to exclude.

2. What pre-release means

Features may change, be incomplete or be unavailable. Start with sample data. Do not rely on Cuebooks as your only accounting record, backup or means of meeting a tax deadline.

The service can prepare draft records and reports within its stated supported boundaries. It does not currently provide live HMRC/Companies House filing, payroll submissions, live bank feeds or money movement. A prepared or downloaded document is not a submitted return. Do not assume that an integration is active unless the product explicitly confirms a real connection.

The service is not personalised professional tax, accounting or legal advice. Seek appropriate advice for complex or unsupported circumstances.

3. Your account and responsibilities

• Provide accurate information and keep access details secure. Do not share passwords or authentication codes.
• Only upload records you are entitled to use and share. Avoid unnecessary personal information and do not upload unlawful or malicious content.
• Check dates, amounts, categories, VAT treatment and the completeness of source records before confirming a transaction or relying on a report.
• Tell us promptly if you believe an account or business record has been accessed without authority.
• Do not try to bypass security controls, access another business’s data, disrupt the service or misuse an external provider.

4. Extraction and AI assistance

Document extraction and category suggestions can make mistakes. They are proposals for you to review, not a guarantee of correct accounting or tax treatment. You remain in control of confirming records and can make a manual choice.

When you use these features, relevant information may be processed by the providers described in our privacy notice. The service does not silently authorise government submissions or payments through an AI suggestion.

5. Your records and other people’s information

You retain your rights in the records you provide. You authorise us to process them as needed to supply the agreed service, provide support and protect it, subject to applicable data-protection obligations.

The privacy notice explains account and support data. Where we process personal data for your business, the controller/processor relationship needs agreed data-processing arrangements. Do not treat this website alone as confirmation that every real-data use has been approved.

6. Charges and future plans

This pre-release site does not currently offer a paid checkout or create a paid subscription. A future paid offer must show its price, any applicable tax, billing period and cancellation terms before you agree to it.

Creating a pre-release account does not authorise us to start charging you later. No fixed public-launch date or permanent free plan is promised by these terms.

7. Availability and responsibility

We will take reasonable care in providing and maintaining the service. We cannot promise uninterrupted access or that pre-release software is free from errors. External providers can also affect availability.

Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything else that cannot lawfully be excluded. We do not use these terms to remove mandatory statutory rights. Responsibility for other losses is determined by the applicable law and any separately agreed terms.

8. Leaving, exporting and suspension

You can stop testing at any time. Use the available accounting export and contact support@cuebooks.co.uk if you want to close access, obtain original files or make a privacy request.

Archiving a business stops ordinary work but keeps accounting evidence; it is not deletion. The accounting export does not contain every original file or identity-provider record. Retention and deletion requests are handled as described in the privacy notice.

We may restrict access where reasonably necessary to address misuse, security risks or legal obligations. Where lawful and practical, we will explain the reason and discuss access to your records. We may change or end the pre-release programme with reasonable notice where practical.

9. Changes and concerns

We will identify updated terms by date and give notice of material changes where required. A change does not retrospectively remove rights you already have.

Please raise concerns at support@cuebooks.co.uk. These terms are governed by the law of England and Wales. Courts there can hear disputes, subject to any mandatory rights you have to use another court or law.